I purchased * "Las Vegas ATV Dunes" tours for $***. I recieved confirmation from the pr...

GetHuman3803368's customer service issue with Groupon from October 2019

Help with my Groupon issue
The issue in GetHuman3803368's own words
I purchased * "Las Vegas ATV Dunes" tours for $***. I recieved confirmation from the proprietor that I was to be at location (McDonald's across from the Mandalay Bay) to be picked up at ***am. I recieved a confirmation text October **th while on my flight. I also have email confirmation. While waiting here at the McDonald's, I called at ***am to make sure. I was told that "she was on her way already with a Black ** passenger van with atv all over it." After waiting approximately ** mins after that another phone call was made and I was told the reservation changed without notice or any communication whatsoever. They told me I had a *pm reservation now at this point. I want a refund, because its poor communication, and I think it's a shady program. I had other plans at the secondary time provided. I can send my confirmation as well.

GetHuman3803368 did not yet indicate what Groupon should do to make this right.

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Customer service issue
Reported by GetHuman3803368
Oct 21st, 2019 - 3 years ago
Seen by 1 customer so far
Similar issue to 278133 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman3803368 started working on this issue
Oct 21st, 2019 3:17pm
GetHuman3803368 shared this issue with friends on Facebook
Oct 21st, 2019 3:18pm
GetHuman3803368 confirmed the issue is fixed. Hooray!
Oct 21st, 2019 3:19pm

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