I purchased * "Las Vegas ATV Dunes" tours for $***. I recieved confirmation from the pr...

GetHuman3803368's customer service issue with Groupon from October 2019

Help with my Groupon issue
The issue in GetHuman3803368's own words
I purchased * "Las Vegas ATV Dunes" tours for $***. I recieved confirmation from the proprietor that I was to be at location (McDonald's across from the Mandalay Bay) to be picked up at ***am. I recieved a confirmation text October **th while on my flight. I also have email confirmation. While waiting here at the McDonald's, I called at ***am to make sure. I was told that "she was on her way already with a Black ** passenger van with atv all over it." After waiting approximately ** mins after that another phone call was made and I was told the reservation changed without notice or any communication whatsoever. They told me I had a *pm reservation now at this point. I want a refund, because its poor communication, and I think it's a shady program. I had other plans at the secondary time provided. I can send my confirmation as well.

GetHuman3803368 did not yet indicate what Groupon should do to make this right.

How GetHuman3803368 fixed the problem

We are waiting for GetHuman3803368 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman3803368
Oct 21st, 2019 - 3 years ago
Fixed
Seen by 1 customer so far
Similar issue to 278133 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman3803368 started working on this issue
Oct 21st, 2019 3:17pm
GetHuman3803368 shared this issue with friends on Facebook
Oct 21st, 2019 3:18pm
GetHuman3803368 confirmed the issue is fixed. Hooray!
Oct 21st, 2019 3:19pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies