Hi I currently stayed at the Travelodge on Lundy's Lane in Niagara falls we went to che...

GetHuman3800020's Refund My Order issue with Groupon from October 2019

Help with my Groupon issue
First: share to improve GetHuman3800020's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3800020 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3800020's own words
Hi I currently stayed at the Travelodge on Lundy's Lane in Niagara falls we went to check-in we paid an additional $** because we had two adults extra on top of our package we went to our first room we pulled down two beds we found condom wrappers and blood stains in the sheets we complained they gave us a different room same thing there was a ripped off condom wrapper as well the blood-stained in the sheets and stuff all over the floor our third room had stains on the side of the bed white stains on the chairs as well as them being ripped up there was pubic hairs in the towels and stains on the white sheets along the side we definitely would never had stayed there but it was the only spot we had I tried to get a refund they would not give me one nor will they allow me to speak to a manager I have called several times asking when a manager would be able to speak to me the excuse I was given the manager is not there they only come in * days a week when they want and they don't have any exact time can somebody please contact me I am not impressed it took me over an hour and a half to actually get one of the rooms and still it was disgusting I was not the only party having issues there was another couple there that had stuff all in their bathtub and blood stain sheets very disappointed not only was that a problem but we did not receive are fully package that was offered as she could not find any of the certificates or vouchers however you would like to put it. My name is Larissa and I would like to be contacted my number is ***-***-**** thank you very much

GetHuman3800020 did not yet indicate what Groupon should do to make this right.

How GetHuman3800020 fixed the problem

We are waiting for GetHuman3800020 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Refund My Order issue
Reported by GetHuman3800020
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 277883 others
0 customers following this

Timeline

GetHuman3800020 started working on this issue
Oct 20th, 2019 10:22pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers