I purchased a Group on after I looked at the merchant's website that stated that she h...

GetHuman-mindiero's Refund My Order issue with Groupon from October 2019

Help with my Groupon issue
First: share to improve GetHuman-mindiero's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mindiero may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mindiero's own words
I purchased a Group on after I looked at the merchant's website that stated that she had Thursday hours. When I went to go schedule an appointment she did not actually have scheduled Thursday hours. I booked an appointment with her on a Wednesday canceling appointments with my patients to accommodate her schedule. When I show up to a my appointment this morning at *:** she's not there. She then tells me bent I can book with her for another day. This point I cannot book an appointment with somebody knowing that they may not show up and also I don't feel comfortable canceling my patience again on a Monday Tuesday or Wednesday when she's actually open. She does not do Thursday like she actually said on her website. Therefore false advertising and unreliable service. I just lay to get my money back she said she cannot refund that back as a merchant.

GetHuman-mindiero did not yet indicate what Groupon should do to make this right.

How GetHuman-mindiero fixed the problem

We are waiting for GetHuman-mindiero to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Refund My Order issue
Reported by GetHuman-mindiero
Oct 15th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 275245 others
0 customers following this

Timeline

GetHuman-mindiero started working on this issue
Oct 15th, 2019 1:39pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians