I ordered a Massage. The date was over the end of August I had called to make an appoi...

GetHuman-joannpyn's customer service issue with Groupon from September 2019

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The issue in GetHuman-joannpyn's own words
I ordered a Massage. The date was over the end of August I had called to make an appointment before it expired no one answered. After that I got an extension for the massage and tried to call many times finally They returned a message and we decided I would have a massage done on the **th of September at * o'clock in the afternoon in Carlsbad I arrived at ** minutes to * and sat until *** no. No one Was there to do my massage. I text them and they said they had forgotten that they had made the appointment. I need to get a refund. Do I get it from you. She told me it would be through groupon that I would receive a refund. My phone number is **********. My name is Jo ann pynes By ordering number is *******. Thank you I hope I hear something soon

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Groupon

Customer service issue
Reported by GetHuman-joannpyn
Sep 24th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 266102 others
0 customers following this

Timeline

GetHuman-joannpyn started working on this issue
Sep 24th, 2019 1:11am