Shelley Halnon*** Sep, **:** CEST**Dear Sir * Madam,**I am writing to you to raise an i...

GetHuman3618509's Refund My Order issue with Groupon from September 2019

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3618509's own words
Shelley Halnon*** Sep, **:** CEST**Dear Sir * Madam,**I am writing to you to raise an issue about: Services**The issue that I have experienced was: Shipping was Pd as to what was mentioned in the item. I was just informed I owe $*.** plus for additional postage. Please respond. I won’t pick up for that price.**It occurred on: ************This meant that Don’t have the item I purchased because I was charged more shipping than what was stated.**Cancel the order. I want to reorder the item with quoted postage, not the addition!**I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.**Yours faithfully,**Shelley Halnon**Account or service reference **************** Noble Court*Leesburg Fl******

GetHuman3618509 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman3618509
Sep 19th, 2019 - 3 years ago
Fixed
Seen by 14 customers so far
Similar issue to 264644 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman3618509 started working on this issue
Sep 19th, 2019 10:53pm
GetHuman3618509 indicated the issue is not fixed yet.
Sep 20th, 2019 2:11pm
GetHuman3618509 indicated the issue is not fixed yet.
Sep 20th, 2019 6:07pm
GetHuman3618509 indicated the issue is not fixed yet.
Sep 20th, 2019 6:09pm
GetHuman3618509 indicated the issue is not fixed yet.
Sep 20th, 2019 7:43pm
GetHuman3618509 confirmed the issue is fixed. Hooray!
Sep 21st, 2019 12:02am

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