Package update issue! I ordered a beautiful diamond ring in through the Groupon app las...
GetHuman3486878's customer service issue with Groupon from August 2019
Help with my Groupon issue
The issue in GetHuman3486878's own words
Package update issue! I ordered a beautiful diamond ring in through the Groupon app last Sunday, August **. *I received an email the following day stating that my order was preparing to ship, and it’s in transit and would be arriving by Tuesday, August **.*Since the ** of this month, I have not received any more updates. Can someone please explain what is going on? This is very upsetting to me and my boyfriend! If the ring does not arrive tomorrow as excepted, I will ask for a refund and never, ever order another piece of jewelry from Groupon ever again!!!!
GetHuman3486878 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman3486878 fixed the problem
I called FedEx and spoke to a representative who was very helpful and professional, the representative was able to help me find the location as to where my package currently is - it will be arriving this coming Friday. Woohoo!
Please help with my Groupon issue
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We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.