I purchased a double pedicure and i called ahead to make sure we could use it and i was...

GetHuman3156622's Refund My Order issue with Groupon from June 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3156622's own words
I purchased a double pedicure and i called ahead to make sure we could use it and i was told we could. However, when my daughters arrived ( pre wedding gift) the owner was extremely rude and i was told they can only redeem one at a time. It shows as one is redeemed but my daughters left because they were treated poorly. I then called and the lady was very unprofessional and rude. I told her i was reporting her to groupon and better business bureau and i wanted my money back. I am extremely upset i tried to call to speak to someone at groupon and i could only send a email. This is supposed to be a gift for the wedding and it was ruined by the owner being rude and she hung up on me, so unprofessional. Please email me back asap as the girls did not get to use the groupon. My phone number is (***) ***-****

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Groupon

Refund My Order issue
Reported by GetHuman3156622
Jun 27th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 229455 others
0 customers following this

Timeline

GetHuman3156622 started working on this issue
Jun 27th, 2019 2:59pm

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