I contacted you and you replied . but never replied back i rewritting again and would l...
GetHuman-andimich's Refund My Order issue with Groupon from June 2019
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-andimich's own words
I contacted you and you replied . but never replied back i rewritting again and would like an answer please. i do deserve my money. i will go to small claims court bc of the service and false . advertisement and everything else i am writting again below to remind you of my situation.I was trying to find a nice place to get the right services I needed and I felt I researched it well. after I went down to the place and remind you she had me down for the wrong time and told me she did speak to me. oh, she did after I emailed her a huge email specifying no one answers the phone. I would never let her touch me. ... false advertisement. my purchase says redeemed and used on June *th. I was home both days. June *th I canceled in enough time my other appointment was scheduled for June *th at * and when I went she said * and it said it used on June *. they never call back. had me down for the wrong time. the place was in a horrible area. I don't think the lady was licensed to do facials and things. the place was scary. you can fix the problem by checking this place out and getting it inspected as well as the lady. I would take all of her advertisement off Groupon. on her website and VM totally different hours listed, on google her picture of her suite says *** and on VM says ***. nothing is updated.*getting in touch with them, finding out all their information isn't correct, having me at the wrong time.*I want a full refund.* I don't feel comfortable giving my address when I don't know who I am exactly writing to,*Name: AM and email: *****@***.com*never been there before. i expected spa treatment, professionals, clean, a real place not looking like a dump in a horrible area with the outside door having locks that are like you need to be safe in the area. it was a dump strip*I called the credit card company and put in a claim if I cannot get thru to you bc you make it a little difficult to work with.. I also emailed customer service groupon.com
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