I contacted you and you replied . but never replied back i rewritting again and would l...

GetHuman-andimich's Refund My Order issue with Groupon from June 2019

Help with my Groupon issue
First: share to improve GetHuman-andimich's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-andimich may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-andimich's own words
I contacted you and you replied . but never replied back i rewritting again and would like an answer please. i do deserve my money. i will go to small claims court bc of the service and false . advertisement and everything else i am writting again below to remind you of my situation.I was trying to find a nice place to get the right services I needed and I felt I researched it well. after I went down to the place and remind you she had me down for the wrong time and told me she did speak to me. oh, she did after I emailed her a huge email specifying no one answers the phone. I would never let her touch me. ... false advertisement. my purchase says redeemed and used on June *th. I was home both days. June *th I canceled in enough time my other appointment was scheduled for June *th at * and when I went she said * and it said it used on June *. they never call back. had me down for the wrong time. the place was in a horrible area. I don't think the lady was licensed to do facials and things. the place was scary. you can fix the problem by checking this place out and getting it inspected as well as the lady. I would take all of her advertisement off Groupon. on her website and VM totally different hours listed, on google her picture of her suite says *** and on VM says ***. nothing is updated.*getting in touch with them, finding out all their information isn't correct, having me at the wrong time.*I want a full refund.* I don't feel comfortable giving my address when I don't know who I am exactly writing to,*Name: AM and email: *****@***.com*never been there before. i expected spa treatment, professionals, clean, a real place not looking like a dump in a horrible area with the outside door having locks that are like you need to be safe in the area. it was a dump strip*I called the credit card company and put in a claim if I cannot get thru to you bc you make it a little difficult to work with.. I also emailed customer service groupon.com
GetHuman-andimich did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-andimich fixed the problem
We are waiting for GetHuman-andimich to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Refund My Order issue
Reported by GetHuman-andimich
Jun 13th, 2019 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 221991 others
0 customers following this
Timeline
GetHuman-andimich started working on this issue
Jun 13th 3:59am