To whom it may concern,*I’ve been with Groupon for several years now and never had an i...

GetHuman-minhleon's Refund My Order issue with Groupon from June 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-minhleon's own words
To whom it may concern,*I’ve been with Groupon for several years now and never had an issue like I have now.*I bought a ** minutes massage Groupon. I made an appointment * weeks ago, the vendor called to cancel my appointment due to masseuse shortages. The owner said she will call me sometime in a week, I waited for a week and a half and still no phone calls. I then called this morning to try to make the appointment, the owner stated she does not have any masseuse available. She told me to contact Groupon for a refund. *Please refund my money back to my credit card or via check. Or have someone contact me for more information. I’m very disappointed with this vendor and Groupon should not do any more business with this vendor. *Thank you for your cooperation,*Minh Vo**** Cove Way *****Quincy, MA. ******Tel: ***-***-*****Name of the vendor:*Ess Aar Beauty Salon**** Pearl St*Braintree MA**Sent from my iPhone

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Groupon

Refund My Order issue
Reported by GetHuman-minhleon
Jun 13th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 221972 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-minhleon started working on this issue
Jun 13th, 2019 1:59am
GetHuman-minhleon indicated the issue is not fixed yet.
Jun 13th, 2019 12:37pm
GetHuman-minhleon indicated the issue is not fixed yet.
Jun 14th, 2019 11:46am
GetHuman-minhleon indicated the issue is not fixed yet.
Jun 16th, 2019 4:30am
GetHuman-minhleon indicated the issue is not fixed yet.
Jun 16th, 2019 12:26pm