Hello,**I bought a Groupon from Groupon.com from a company that ended up going out of b...

GetHuman-raluslt's Refund My Order issue with Groupon from June 2019

Help with my Groupon issue
First: share to improve GetHuman-raluslt's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-raluslt's own words
Hello,**I bought a Groupon from Groupon.com from a company that ended up going out of business. The Groupon is no longer valid because of this, however the expiration date has not passed. I paid $*** and got absolutely nothing in return, and Groupon had not at any point contacted me to let me know that the company went out of business and the Groupon is no longer valid. I would really like to have a refund and I appreciate any help you can provide! Please see further details below, if helpful: **I bought a Groupon directly from Groupon.com from the company "North East Skydive" back in August for $***. My friends and I called the skydiving center and scheduled a trip in October, then had to reschedule at a later date because the location was closed due to bad weather. We did not have any more vacation days and the skydiving center closed for the season. **We scheduled another trip back in May, and then had to reschedule again because the center was again closed due to bad weather. The final time we tried to reschedule recently (last week) we were told by the skydiving company that actually, our Groupon was not valid. It turns out that "North East Skydive" was actually a third party groupon seller, and not the skydiving center itself. Not only that, but North East Skydive had apparently gone out of business, and Groupon had not notified us in any way. I paid $*** for a Groupon that is no longer valid, and this is BEFORE it expires on June **th. I spoke to the skydive center and there is nothing that they can do on their end - I want this amount refunded by Groupon. **Thank you,*Raluca

GetHuman-raluslt did not yet indicate what Groupon should do to make this right.

How GetHuman-raluslt fixed the problem

We are waiting for GetHuman-raluslt to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund My Order issue
Reported by GetHuman-raluslt
Jun 12th, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 221436 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman-raluslt started working on this issue
Jun 12th, 2019 2:14am