I purchased a skin and more groupon for facial and i called her to make an appointment...

GetHuman-lalaboos's customer service issue with Groupon from May 2019

Help with my Groupon issue
The issue in GetHuman-lalaboos's own words
I purchased a skin and more groupon for facial and i called her to make an appointment. She did give me an appointment for friday the ** and told me i should send her my groupon so she can process it because customers from Groupon has been calling and cancelling and make a gap in her appointments but i will still have ** days to use it. I texted her my Groupon voucher and went to my appointment and found that her door was closed!! I texted her and she told me my appointment should be for Saturday and I replied that no my appointment was to be friday than she started apologizing saying she had a family emergency and she had to leave!!. She asked me if I wanted to reschedule and i said i will call you back in * minutes, so i did call and she never answered and I texted her as well yesterday and today and she still haven’t replied. I think this is so unprofessional and might be. A scam and i wish for a refund

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Customer service issue
Reported by GetHuman-lalaboos
May 18th, 2019 - 2 years ago
Seen by 11 customers so far
Similar issue to 209113 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman-lalaboos started working on this issue
May 18th, 2019 9:20pm
GetHuman-lalaboos confirmed the issue is fixed. Hooray!
May 19th, 2019 9:25pm
GetHuman-lalaboos confirmed the issue is fixed. Hooray!
May 19th, 2019 9:25pm

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