Order Number: ************Hello,**I ordered a ** minute massage from Tranquil Massage...
GetHuman-hansenda's Refund My Order issue with Groupon from May 2019
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-hansenda's own words
Order Number: ************Hello,**I ordered a ** minute massage from Tranquil Massage & Spa back in April. I went to call and redeem the coupon at the time but was unable to contact them even after attempting to multiple time. So, I decided to put the massage on hold thinking I would attempt to contact the massage place after I get done with school in May. Then, when I decided to give the place a call again today, it took me * separate times to contact them. Then, when I did make contact, they proceed to tell me that the first available appointment is in late June. **If possible, I would like a refund for this purchase. I had troubles contacting the massage place and now when I did make contact, they gave me little to no options to use the coupon prior to the expiration date.
GetHuman-hansenda did not yet indicate what Groupon should do to make this right.
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May 20th, 2019 8:18pm
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