Order Number: ************Hello,**I ordered a ** minute massage from Tranquil Massage...

GetHuman-hansenda's Refund My Order issue with Groupon from May 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-hansenda's own words
Order Number: ************Hello,**I ordered a ** minute massage from Tranquil Massage & Spa back in April. I went to call and redeem the coupon at the time but was unable to contact them even after attempting to multiple time. So, I decided to put the massage on hold thinking I would attempt to contact the massage place after I get done with school in May. Then, when I decided to give the place a call again today, it took me * separate times to contact them. Then, when I did make contact, they proceed to tell me that the first available appointment is in late June. **If possible, I would like a refund for this purchase. I had troubles contacting the massage place and now when I did make contact, they gave me little to no options to use the coupon prior to the expiration date.

GetHuman-hansenda did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman-hansenda
May 17th, 2019 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 208610 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-hansenda started working on this issue
May 17th, 2019 7:41pm
GetHuman-hansenda indicated the issue is not fixed yet.
May 18th, 2019 1:48am
GetHuman-hansenda indicated the issue is not fixed yet.
May 18th, 2019 1:50am
GetHuman-hansenda indicated the issue is not fixed yet.
May 18th, 2019 8:22pm
GetHuman-hansenda indicated the issue is not fixed yet.
May 18th, 2019 8:59pm
GetHuman-hansenda indicated the issue is not fixed yet.
May 19th, 2019 12:16am
GetHuman-hansenda indicated the issue is not fixed yet.
May 20th, 2019 12:14am
GetHuman-hansenda indicated the issue is not fixed yet.
May 20th, 2019 8:18pm

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