I want my money back for my Spa Castle groupons. It was ridiculous of an experience. Ca...

GetHuman-mkerman's Refund my order issue with Groupon from March 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mkerman's own words
I want my money back for my Spa Castle groupons. It was ridiculous of an experience. Came at *:**pm thinking we have enough time since closing at **:**. They first tell us pools close in an hour which was early. The indoor hottub jets were broken so your swimming in dirty bath water. Then * out of the * pools (the bigger pool) was drained and out of service so me and my fiance sat in a small pool with way too many people. No jets working outside either. Then right before we went into the one outdoor hottub the establishment has we couldnt help but notice * adults having *** right inside the water. Nausiating. Why is there nobody supervising outside?? Will never be back and want my money back employees were very rude and careless about our relaxation.

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Groupon

Refund my order issue
Reported by GetHuman-mkerman
Mar 28th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 183541 others
0 customers following this

Timeline

GetHuman-mkerman started working on this issue
Mar 28th, 2019 2:38pm

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