I want my money back for my Spa Castle groupons. It was ridiculous of an experience. Ca...

GetHuman-mkerman's Refund my order issue with Groupon from March 2019

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The issue in GetHuman-mkerman's own words
I want my money back for my Spa Castle groupons. It was ridiculous of an experience. Came at *:**pm thinking we have enough time since closing at **:**. They first tell us pools close in an hour which was early. The indoor hottub jets were broken so your swimming in dirty bath water. Then * out of the * pools (the bigger pool) was drained and out of service so me and my fiance sat in a small pool with way too many people. No jets working outside either. Then right before we went into the one outdoor hottub the establishment has we couldnt help but notice * adults having *** right inside the water. Nausiating. Why is there nobody supervising outside?? Will never be back and want my money back employees were very rude and careless about our relaxation.
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Refund my order issue
Reported by GetHuman-mkerman
Mar 28th, 2019 - a mon ago
I have an issue with Groupon too
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Seen by 5 customers so far
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GetHuman-mkerman started working on this issue
Mar 28th 2:38pm