I bought a Groupon for an oil change at Valvoline. I paid $**.** for the Groupon, and i...

GetHuman-fayest's customer service issue with Groupon from March 2019

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The issue in GetHuman-fayest's own words
I bought a Groupon for an oil change at Valvoline. I paid $**.** for the Groupon, and it appeared that that was what I was paying for the oil change itself and that I wouldn't be charged further at Valvoline. However, when I went to Valvoline to get the oil change, they scanned my groupon and it had the affect of deducting $**.** from the regular price of $**.**, meaning I paid Valvoline $**.** after already paying Groupon $**.**, bringing my total cost to $**, which is the same as the regular cost of an oil change at Valvoline. My order number with Groupon was ********** and my invoice number at Valvoline was *****. I was at the Valvoline location at *** E Kalamazoo St in Lansing, MI. I should be refunded by either Groupon or Valvoline since I should not have been charged twice for this service. Thank you.
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Groupon

Customer service issue
Reported by GetHuman-fayest
Mar 27th, 2019 - 25d ago
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GetHuman-fayest started working on this issue
Mar 27th 9:21pm