I bought a Groupon for an oil change at Valvoline. I paid $**.** for the Groupon, and i...
GetHuman-fayest's customer service issue with Groupon from March 2019
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The issue in GetHuman-fayest's own words
I bought a Groupon for an oil change at Valvoline. I paid $**.** for the Groupon, and it appeared that that was what I was paying for the oil change itself and that I wouldn't be charged further at Valvoline. However, when I went to Valvoline to get the oil change, they scanned my groupon and it had the affect of deducting $**.** from the regular price of $**.**, meaning I paid Valvoline $**.** after already paying Groupon $**.**, bringing my total cost to $**, which is the same as the regular cost of an oil change at Valvoline. My order number with Groupon was ********** and my invoice number at Valvoline was *****. I was at the Valvoline location at *** E Kalamazoo St in Lansing, MI. I should be refunded by either Groupon or Valvoline since I should not have been charged twice for this service. Thank you.
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