First we tried several times to confirm * appointments made at Paul Mitchell school for...
GetHuman2600536's Refund my order issue with Groupon from March 2019
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Help with my Groupon issue
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GetHuman2600536's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2600536 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2600536 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman2600536 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2600536's own words
First we tried several times to confirm * appointments made at Paul Mitchell school for highlights me and my daughter when we tried to call several several times no one answered . Then we show up and they take my daughter back and then they tell me that they overbooked me and I wouldn’t be able to get mine done then they told my daughter they could not do the highlights on her bc she uses box hair dye so after they told her that I said well I use the same does great mean you cant Do mine and they said they wouldn’t be able to do mine either so after driving across town , paying a babysitter , it’s *:** and my appointments were at *:** so over an hour out of mine and my daughters day I would like a refund on both groupons . What’s even worse is that my step daughter attends this Paul Mitchell school and it seriously has me questioning is this what we are paying for her to learn . Very unprofessional and unorganized.
GetHuman2600536 did not yet indicate what Groupon should do to make this right.
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