Today I tried contacting soothing hands massage for the third time ,to make a appt and...

GetHuman2581261's customer service issue with Groupon from March 2019

5 views | 180668 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2581261 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2581261 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2581261's own words
Today I tried contacting soothing hands massage for the third time ,to make a appt and redeem my groupon.i was contacted by The owner or manager.i explained to her that I needed to make app. For next Saturday *days in advance as the instruction request I also explained to her that after next Saturday I will not be able to come in because I would be confined to home due to health issues. She was very inconsiderate and stated she was booked up until the **th of April. My groupon expires April **th.she stated she could not accommodate me and to contact Groupon for a refund. So that is what I am doing at this point requesting a refund as soon as possible.thank you very much.look forward to hearing from you real soon regarding this matter. Yours truly a very faithful customer.Renee l Harris

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Groupon

Customer service issue
Reported by GetHuman2581261
Mar 23rd, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 180668 others
0 customers following this

Timeline

GetHuman2581261 started working on this issue
Mar 23rd, 2019 10:17pm