Today I tried contacting soothing hands massage for the third time ,to make a appt and...
GetHuman2581261's customer service issue with Groupon from March 2019
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Help with my Groupon issue
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GetHuman2581261's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2581261 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2581261 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman2581261 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2581261's own words
Today I tried contacting soothing hands massage for the third time ,to make a appt and redeem my groupon.i was contacted by The owner or manager.i explained to her that I needed to make app. For next Saturday *days in advance as the instruction request I also explained to her that after next Saturday I will not be able to come in because I would be confined to home due to health issues. She was very inconsiderate and stated she was booked up until the **th of April. My groupon expires April **th.she stated she could not accommodate me and to contact Groupon for a refund. So that is what I am doing at this point requesting a refund as soon as possible.thank you very much.look forward to hearing from you real soon regarding this matter. Yours truly a very faithful customer.Renee l Harris
GetHuman2581261 did not yet indicate what Groupon should do to make this right.
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