Hello, I had purchased the Museum of Contemporary Art when I was traveling to Colorado...

GetHuman2326998's customer service issue with Groupon from February 2019

5 views | 168258 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2326998 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2326998 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2326998's own words
Hello, I had purchased the Museum of Contemporary Art when I was traveling to Colorado. When I had gone to the Museum I showed them my Groupon and found out it was a membership deal and not a ticket for a one time use. They told me this has happened a lot and I would be able to get a refund by contacting you guys as I don't need a membership as I don't live in Colorado and would be very unuseful. **While I was checking this on gropon* looking at my groupon deals I noticed I had been refunded for * of the impractical Joker tickets although I never needed a refund as those tickets were paid for by people going. I don't understand why it says this as it randomly happened without me knowing and I have NEVER received a refund for those tickets please help I am very concerned and annoyed and would greatly appreciate those tickets back especially since I paid in full and didn't buy more than *. I had purchase * tickets but only have four.

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Groupon

Customer service issue
Reported by GetHuman2326998
Feb 28th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 168258 others
0 customers following this

Timeline

GetHuman2326998 started working on this issue
Feb 28th, 2019 4:34pm

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