Refunds requested on following groupons*Order NUMBERS...

GetHuman-calnh's customer service issue with Groupon from January 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-calnh's own words
Refunds requested on following groupons*Order NUMBERS******** ******** *** ******** *** **** ***** *** ****Massage Advantage, for massages. Does this*company even exist? I had an appt. confirmed*via e mail for a massage w* Ted Platt at ****Congress Av. Boynton Beach Fl. That is a mall.*There is NO massage advantage in the mall, and*no one had ever heard of it*Further, there is no phone number to call,*either for the appointment center or for the*specific purveyor, ie. Ted Platt. *I wasted over an hour trying to find Ted Platt and*or a phone number to call.*This venture is a appointment center for independents. They do not have a phone service *only an appointment log in. They do not have*anyone to talk to...and, at least in this instance*the masseuse did not include any number to *call. *I bought * of these massage groupons because*the given address was close by. I cannot waste*any more time on this.*I request a full refund of $***.** for the **groupons I purchased, order numbers above.*Please put the refund in my account for further*use. I like groupons and am mostly satisfied with*my dealings, tho it is tedious to have to go thru*this process to get a refund. I have been very*satisfied on those occasions when I have spoken*to a groupon refund representative.*Please confirm refund, via e mail*Thank you very much. Catherine Losik

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Groupon

Customer service issue
Reported by GetHuman-calnh
Jan 21st, 2019 - 4 years ago
Not resolved
Seen by 51 customers so far
Similar issue to 147017 others
0 customers following this

Timeline

GetHuman-calnh started working on this issue
Jan 21st, 2019 3:14pm