Refunds requested on following groupons*Order NUMBERS...

GetHuman-calnh's customer service issue with Groupon from January 2019

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The issue in GetHuman-calnh's own words
Refunds requested on following groupons*Order NUMBERS******** ******** *** ******** *** **** ***** *** ****Massage Advantage, for massages. Does this*company even exist? I had an appt. confirmed*via e mail for a massage w* Ted Platt at ****Congress Av. Boynton Beach Fl. That is a mall.*There is NO massage advantage in the mall, and*no one had ever heard of it*Further, there is no phone number to call,*either for the appointment center or for the*specific purveyor, ie. Ted Platt. *I wasted over an hour trying to find Ted Platt and*or a phone number to call.*This venture is a appointment center for independents. They do not have a phone service *only an appointment log in. They do not have*anyone to talk to...and, at least in this instance*the masseuse did not include any number to *call. *I bought * of these massage groupons because*the given address was close by. I cannot waste*any more time on this.*I request a full refund of $***.** for the **groupons I purchased, order numbers above.*Please put the refund in my account for further*use. I like groupons and am mostly satisfied with*my dealings, tho it is tedious to have to go thru*this process to get a refund. I have been very*satisfied on those occasions when I have spoken*to a groupon refund representative.*Please confirm refund, via e mail*Thank you very much. Catherine Losik

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Customer service issue
Reported by GetHuman-calnh
Jan 21st, 2019 - 4 years ago
Not resolved
Seen by 51 customers so far
Similar issue to 147017 others
0 customers following this


GetHuman-calnh started working on this issue
Jan 21st, 2019 3:14pm