I purchased a Groupon on November **, **** for a sams club membership for my son. I in...

GetHuman1691680's customer service issue with Groupon from December 2018

2 views
 | 
106124 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1691680's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
The issue in GetHuman1691680's own words
I purchased a Groupon on November **, **** for a sams club membership for my son. I included this in the information also provided his email address to send the Groupon to him. **He never received the email.*Upon checking further into this I myself was unable to redeem the Groupon bc I already have a membership.**I never had an option to redeem voucher to get a redemption code.**I have tried several days to live chat with someone but this option is not available on your website.**Could you please correct the purchased Groupon so that we can redeem it and the rewards that went along with it.**I am sending pictures as well of the purchase information as well as the error code.**Thanks **Laurie Clark*M*****@***.com***Sent from my iPad
GetHuman1691680 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1691680 fixed the problem
We are waiting for GetHuman1691680 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1691680 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1691680
Dec 4th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 106124 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1691680 started working on this issue
Dec 4th, 2018 11:50pm