I purchased a photo shoot package through Groupon earlier this year for a vacation in H...
GetHuman1690467's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman1690467's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman1690467 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1690467's own words
I purchased a photo shoot package through Groupon earlier this year for a vacation in Hawaii. I live in California and was planning to use my Groupon while on vacation in Hawaii. When I tried scheduling with the company, Cardinal Creations, they did not return my call and I was unable to schedule my appointment with them. I ended up having to purchase another Groupon which was a great experience. Now I would like to find out how to exchange my expired Groupon so I can use the money towards a different purchase? I am not planning a vacation to Hawaii anytime soon. Also, when I go to the Cardinal Creations Groupon page it doesn't even give the option to use the Groupon anyways even if I wanted to use it. When I go to the company's website it directs to me to Facebook page that is no longer working. There is no number to reach out to the Cardinal Creations company.
GetHuman1690467 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1690467 fixed the problem
We are waiting for GetHuman1690467 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.