i received groupon bucks instead of a cash refund!*I returned an item, and was told i w...

GetHuman1688887's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1688887's own words
I am trying to get my money back for both of these items, one has been sent back and received, the other i still have, and am having a problem trying to return it! ... i received groupon bucks instead of a cash refund!*I returned an item, and was told i would receive a refund once it was received, well, i got groupon bucks and that is NOT what i was told i would get back! In addition, i have another item i would like to return but, it seems that groupon is blocking me so my time will be up be up and i will not receive a refund on it! I would like for groupon to refund my debit card for the amount of the first tablet i returned which is $***.**? and i would also like to be able to send back the other item and get a full refund for it on my debit card too! that amount will be $**.**?
i simply want to receive my refunds in the same manner that i paid for my products and that was NOT by GROUPON BUCKS!
I have been a customer for a number of years, and i have the record to prove it, and i might add i have been a loyal customer to groupon, please show some consideration for my loyalty!
I have tried everything that i could think of, even trying to find a phone number for groupon, that only lead me back to the internet to chat, or leave my phone number for a call back, and as for the call-back, i did leave my number but, did not receive a call back, and that was a couple of days ago!
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My first product was an **.*' tablet for $***, and the second that still have is a **.*' tablet for $**.
Customer service issue
Reported by GetHuman1688887
Dec 4th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 5 customers so far
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GetHuman1688887 started working on this issue
Dec 4th, 2018 6:12pm