I purchased a Groupon for a sectional to be cleaned. Man showed up at **:** started wor...
GetHuman-amymbeau's customer service issue with Groupon from December 2018
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-amymbeau's own words
I purchased a Groupon for a sectional to be cleaned. Man showed up at **:** started working on it at **:** and was done by **:**. He sprayed water on it and used suction to get water off. I have pictures of before he started the work along with the after photos with a time stamp. When he was done I was pointing out areas he completely missed. Such a horrible job. And to make it worse he used my ottoman to hold other cushions to “clean” them and left my ottoman with a huge water spot. I’d like for someone to contact me back so that I may show pictures of the job. He will not be allowed back into my house to fix this. I feel he is not right person for the job he claims he does. I’d like a full refund. I will pay the extra money to get a quality company to do the job right.
GetHuman-amymbeau did not yet indicate what Groupon should do to make this right.
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