I bought a package from a company called Energy Wellness, for a ** minute massage. Befo...

GetHuman-bobworle's customer service issue with Groupon from December 2018

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The issue in GetHuman-bobworle's own words
I bought a package from a company called Energy Wellness, for a ** minute massage. Before I purchased it, i tried calling multiple times and leaving multiple messages to speak to someone regarding if they had a woman masseuse . I got no reply back and figured they would and bought it because the deal was going to expire. Finally after * weeks (after buying the groupon) the guy finally called me back and said it was only him so i asked for a refund and he told me I'd need to contact you guys to get it. I didn't feel comfortable with *st, a man (not a company) putting his ad out there and divulging that it was only him and that he has no other masseuses. And *nd, him telling me that he's * months booked and that I'd have to wait that long to even use it even if I were ok with getting massaged by a man.
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Customer service issue
Reported by GetHuman-bobworle
Dec 3rd, 2018 - a mon ago
I have an issue with Groupon too
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GetHuman-bobworle started working on this issue
Dec 3rd, 2018 3:57pm