I bought a package from a company called Energy Wellness, for a ** minute massage. Befo...

GetHuman-bobworle's customer service issue with Groupon from December 2018

1 view
 | 
103582 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-bobworle's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bobworle's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bobworle will want to follow the link below to head to their help center. We will check on GetHuman-bobworle later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bobworle may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-bobworle's own words
I bought a package from a company called Energy Wellness, for a ** minute massage. Before I purchased it, i tried calling multiple times and leaving multiple messages to speak to someone regarding if they had a woman masseuse . I got no reply back and figured they would and bought it because the deal was going to expire. Finally after * weeks (after buying the groupon) the guy finally called me back and said it was only him so i asked for a refund and he told me I'd need to contact you guys to get it. I didn't feel comfortable with *st, a man (not a company) putting his ad out there and divulging that it was only him and that he has no other masseuses. And *nd, him telling me that he's * months booked and that I'd have to wait that long to even use it even if I were ok with getting massaged by a man.
GetHuman-bobworle did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-bobworle fixed the problem
We are waiting for GetHuman-bobworle to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-bobworle fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-bobworle
Dec 3rd, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 103582 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-bobworle started working on this issue
Dec 3rd, 2018 3:57pm