I ordered a bracelet from Groupon on November **th. The order number is...

GetHuman1674998's customer service issue with Groupon from December 2018

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The issue in GetHuman1674998's own words
I ordered a bracelet from Groupon on November **th. The order number is **************. The Fed Ex tracking number is ********************. Today is December *, I just got off the phone with Fed Ex, and was informed they have created a shipping label, however they have not received the package yet. I do not want a refund, I want the bracelet shipped ASAP. Please contact me as soon as possible via phone ***-***-****, or by email. I want this issue resolved immediately. This was a gift for my mother’s birthday, her birthday is now * days away and I cannot express how important it is to receive it on time. I was under the impression that it would take ** days from the day I ordered (Nov. **, ****) to receive my package, yet Fed Ex has not yet received the package as of today. This is an issue on Groupons end. I have ordered many times from Groupon and never had an issue, however this time I am highly irritated with the lack of customer support as well as not having received my package.
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Groupon

Customer service issue
Reported by GetHuman1674998
Dec 2nd, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 9 customers so far
Similar issue to 102857 others
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Timeline
GetHuman1674998 started working on this issue
Dec 2nd, 2018 8:20pm