I ordered a bracelet from Groupon on November **th. The order number is...

GetHuman1674998's customer service issue with Groupon from December 2018

102857 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1674998's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1674998's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1674998 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1674998 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1674998 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1674998's own words
I ordered a bracelet from Groupon on November **th. The order number is **************. The Fed Ex tracking number is ********************. Today is December *, I just got off the phone with Fed Ex, and was informed they have created a shipping label, however they have not received the package yet. I do not want a refund, I want the bracelet shipped ASAP. Please contact me as soon as possible via phone ***-***-****, or by email. I want this issue resolved immediately. This was a gift for my mother’s birthday, her birthday is now * days away and I cannot express how important it is to receive it on time. I was under the impression that it would take ** days from the day I ordered (Nov. **, ****) to receive my package, yet Fed Ex has not yet received the package as of today. This is an issue on Groupons end. I have ordered many times from Groupon and never had an issue, however this time I am highly irritated with the lack of customer support as well as not having received my package.
GetHuman1674998 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1674998 fixed the problem
We are waiting for GetHuman1674998 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1674998 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1674998
Dec 2nd, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 9 customers so far
Similar issue to 102857 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1674998 started working on this issue
Dec 2nd, 2018 8:20pm