On October *th **** I purchased a Groupon getaway to Kalahari in Sandusky for $***.** I...

GetHuman1662531's customer service issue with Groupon from November 2018

2 views
 | 
100753 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1662531's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman1662531 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1662531's own words
On October *th **** I purchased a Groupon getaway to Kalahari in Sandusky for $***.** I was told by Kalahari that nothing was sent over I had a stroke in May so I assumed that I just thought that I had done that but now I have my bank statement and it shows that I did indeed do that upon having Kalahari not show that I have a reservation I then purchased another reservation for Kalahari for December **th **** which cost me $*** I want to have my $*** refunded and I want the $*** and $*.** that I paid originally for an overnight stay at Kalahari in December to be reserved. I have also contacted Groupon several times to complain that I am unable to access any Groupons after I purchase them so then they expire and I am unable to retrieve that money as well
GetHuman1662531 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1662531 fixed the problem
We are waiting for GetHuman1662531 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1662531 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1662531
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 100753 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1662531 started working on this issue
Nov 30th, 2018 7:08pm