I bought a Groupon from you for $** for Tiffany Williams for massage therapy I have cal...
GetHuman-shariz's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-shariz's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shariz's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shariz will want to follow the link below to head to their help center. We will check on GetHuman-shariz later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-shariz may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-shariz's own words
I bought a Groupon from you for $** for Tiffany Williams for massage therapy I have called for over a month she will not respond in anyway and her mailbox is full I do not want to pay another $* which I already paid which don'ts show was having been paid I feel like I'm being ripped off here something terrible I've done everything I can I'm not computer literate so I don't know what else to do few people cannot email me or call me my email is *****@***.com. Please email me I do not know how to do all of this stuff that you're trying to get me to do it's just not right that everyone has to be a computer literate person or else they don't count in this world . I am elderly and I cannot handle this kind of thing I've used Groupon for years and in being very disenchanted with it at this point . I see my email above is incorrect so I will try again . S*****@***.com
GetHuman-shariz did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-shariz fixed the problem
We are waiting for GetHuman-shariz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.