I purchased on **-**-** a "sofa-style orthopaedic dog bed mattress. It was supposed to...

GetHuman-guiettap's customer service issue with Groupon from December 2018

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The issue in GetHuman-guiettap's own words
I purchased on **-**-** a "sofa-style orthopaedic dog bed mattress. It was supposed to have been delivered by FED-EX but they passed it off to the USPS. On **-*-** the USPS delivery app stated it was delivered. I told the mailman that my "RING" system recorded the delivery of mail, but no package. He admitted he delivered to the WRONG address and has not been able to retrieve the dog bed from where he delivered it. I try to have USPS help me with this problem but to no avail. I was advised by the POST OFFICE to contact Groupon and have them track down the lost bed. *The instructions for "lost items for the POST OFFICE" is extremely difficult and cumbersome. Could you please help me get my dog bed? Thank You
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Groupon

Customer service issue
Reported by GetHuman-guiettap
Dec 5th, 2018 - a mon ago
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Seen by 6 customers so far
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Timeline
GetHuman-guiettap started working on this issue
Dec 5th, 2018 5:41pm
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Dec 5th, 2018 5:43pm