We purchased a comforter set on ****** Transaction ID **AD*****S*******J We did not r...

GetHuman1371025's customer service issue with Groupon from November 2018

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1371025's own words
We purchased a comforter set on ****** Transaction ID **AD*****S*******J We did not receive the merchandise for approx. *wks. My mother ordered the same item. We were not impressed with the quality of the product and never opened our box. We have had several family emergencies in the last couple months and have not been able to return this product but we need to and get a refund. Unfortunately not being able to talk to someone has made this very difficult. Can you let us know how we can get a return label to send the merchandise back and receive a refund. The only reason my mother kept hers was because she had company coming and did not have time to order something else. She was going to return hers also. The dust ruffle shredded when she washed the comforter. We need to have this returned and refunded asap.*We can be contacted at ***-***-**** or email *****@***.com The order is under:*Anthony Cucuzza***** Burrows Rd.*Colo. Spgs., CO *****
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Customer service issue
Reported by GetHuman1371025
Nov 1st, 2018 - 2 mons ago
I have an issue with Groupon too
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GetHuman1371025 started working on this issue
Nov 1st 2:48pm