I made a booking through your booking section and received confirmation of the booking...

GetHuman-miggy's customer service issue with Groupon from November 2018

5 views
 | 
77086 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-miggy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-miggy's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-miggy will want to follow the link below to head to their help center. We will check on GetHuman-miggy later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-miggy may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-miggy's own words
I made a booking through your booking section and received confirmation of the booking stating the time and date which was correct. My wife and I then traveled a long way to the pub*restaurant . On our arrival we were told by the staff that the restaurant was closed as they have a dj on from *.** on a Saturday, our booking was for *pm . They apologised and said that groupon should not be taking bookings for Saturday night as they have informed them they are closed . My wife and I were very disappointed and drove home . It was a total waste of time , can you pls advise me on how to put a complaint in to groupon please regarding this . We use your vouchers all the time but find this unacceptable. **Thanks mick
GetHuman-miggy did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-miggy fixed the problem
We are waiting for GetHuman-miggy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-miggy fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-miggy
Nov 1st, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 77086 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-miggy started working on this issue
Nov 1st 12:28pm