Good morning. I purchased a Groupon for a touch massage services in the amount of...

GetHuman-meetthes's customer service issue with Groupon from October 2018

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The issue in GetHuman-meetthes's own words
Good morning. I purchased a Groupon for a touch massage services in the amount of $**. For the last * *** months I have been trying to contact them via telephone regarding scheduling the service. No one answered the phone, and when I showed up on site to try to speak to someone to make an appointment the door was always locked or nobody answered. My Groupon for this service just expired on October **, ****. And I would like to be refunded my money as I was just informed this morning on Instagram direct message from one of the employees after emailing her that the service no longer does business with Groupon and will not accept Groupon’s despite their advertisements and my purchase on groupon’s website. This by far is unprofessional and I would like to receive my $** back.

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Groupon

Customer service issue
Reported by GetHuman-meetthes
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 72749 others
0 customers following this

Timeline

GetHuman-meetthes started working on this issue
Oct 22nd, 2018 1:20pm