Hi: I recently bought a groupon as a gift of a massage for my son at Beyond Chiropract...

GetHuman1335988's customer service issue with Groupon from October 2018

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The issue in GetHuman1335988's own words
Hi: I recently bought a groupon as a gift of a massage for my son at Beyond Chiropractic when he visited from Boston. Unfortunately he changed the date of his visit and as a result I was unable to use the groupon on time. I'm ** years old and paid $** for it. Calling Beyond Chiropractic, they told me that they would be happy to honor the groupon but that you had to approve an extension. I do hope you will believe this is fair, because they told me they would receive nothing of the $** but that you would keep it! I am ** years old and cannot afford to pay $** for this massage. I'm hoping that you will either issue a refund or that you will extend the date through the **st of October, when his visit will be over. I have bought MANY groupons and have lost the value of quite a few, but have never asked for any other consideration. I'm looking forward to buying others but will be forced to hesitate... Many sincere thanks in advance for your helpfulness in this.**Libby Schenkman-Forscutt
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Groupon

Customer service issue
Reported by GetHuman1335988
Oct 13th, 2018 - a mon ago
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GetHuman1335988 started working on this issue
Oct 13th 12:13am