Booked tickets for circus Zyair in Swansea for this evening showing at *pm. Turned up t...
GetHuman1332952's customer service issue with Groupon from October 2018
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The issue in GetHuman1332952's own words
Booked tickets for circus Zyair in Swansea for this evening showing at *pm. Turned up to be told I needed confirmation of booking. I had confirmation of booking through Groupon with a relivent bar code. Rang circus Zyair this morning to confirm this is all I needed and was assured that this is the confirmation I would need and to take the barcode to be scanned. My husband and little boy has turned up at the ticket office this evening to be told its not the right booking confirmation as it needs to be a code!, I was assured that the bar code was all that was needed this morning. I am absolutely raging at the fact my * year old son was so excited to be let down standing in the pouring rain refused entry!*The customer service was absolutely appalling, the attitude was disgusting. I would like my £** refunded ASAP and a bad name out to the company.**Disgrace.
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