I have been trying to contact the ZZZDen for weeks to make an appointment and finally g...

GetHuman-wwwruth's customer service issue with Groupon from October 2018

3 views | 68060 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-wwwruth's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wwwruth's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wwwruth will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-wwwruth can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-wwwruth may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-wwwruth's own words
I have been trying to contact the ZZZDen for weeks to make an appointment and finally got in contact with the owner through Facebook messenger after several calls that were unanswered and unreturned. She was very rude and pressured me to make an appointment that would work for her and not for me. When we finally reached an agreement on a date she confirmed my appointment. The appointment was for Thursday, October ** at *:** PM. On the day of the appointment I got a text message reminder saying that my appointment was coming up soon on Friday, October ** at *:** PM. After attempting to call the owner several times with no answer I showed up for the agreed-upon time for Thursday, October ** at *:** PM to find the business closed with no one available. After attempting to reach the owner several times to resolve this issue I would like to request a refund. I am extremely disappointed with this business and the owner.

GetHuman-wwwruth did not yet indicate what Groupon should do to make this right.

How GetHuman-wwwruth fixed the problem

We are waiting for GetHuman-wwwruth to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-wwwruth fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-wwwruth
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 68060 others
0 customers following this


GetHuman-wwwruth started working on this issue
Oct 11th, 2018 5:18pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers