I purchased a Groupon for a couples massage at Ku’u Leilani Day Spa for $***. It expire...

GetHuman-tquerter's customer service issue with Groupon from September 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tquerter will want to follow the link below to head to their help center. We will check on GetHuman-tquerter later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tquerter's own words
I purchased a Groupon for a couples massage at Ku’u Leilani Day Spa for $***. It expires September **, ****. After over ** calls, I cannot contact the business to schedule my service. I request a refund.
GetHuman-tquerter did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-tquerter
Sep 24th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 10 customers so far
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Name on account
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Timeline
GetHuman-tquerter started working on this issue
Sep 24th, 2018 6:01am