I used Groupon for carpet steaming, and up graded. He left my outside water running whi...

GetHuman1134588's customer service issue with Groupon from September 2018

22 views | 57947 similar | 0 following
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The issue in GetHuman1134588's own words
I was trying to get them to come back out and see the damage and if they could fix it. ... I used Groupon for carpet steaming, and up graded. He left my outside water running which burst my new hose. Huge mark left on rug and arm of chair. I paid $***. above Groupon * $**. tip. I called to discuss the issues and asked him to come back out and have a look to see if it could be cleaned. He blew me off and did nothing. Now I want all my money refunded. I have to purchase another hose and a new carpet! $***.***I would also like to send a bad review.
He left water running which wasn't found until * days later. My hose had burst. Large yellow stains left on arm of chair and on rug.
I want all the money paid to him refunded. Groupon $**. up sell $***. * tip $**.* Total $***.**
I have used Groupon many times. First time for this carpet steamer. I tipped him well and fed him!
Contacted the merchant. He said he would call me back. He has not responded.
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Groupon

ATL Carpet steamers*Premium Steamers ***-***-****
Customer service issue
Reported by GetHuman1134588
Sep 12th, 2018 - 2 years ago
Fixed
Seen by 22 customers so far
Similar issue to 57947 others
0 customers following this
Items needed
Name on account
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Timeline

GetHuman1134588 started working on this issue
Sep 12th, 2018 7:42pm
GetHuman1134588 shared this issue with friends on Facebook
Sep 12th, 2018 7:43pm
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Sep 12th, 2018 7:43pm
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Sep 12th, 2018 7:44pm
GetHuman1134588 shared this issue with others over email
Sep 12th, 2018 7:44pm
GetHuman1134588 indicated the issue is not fixed yet.
Sep 12th, 2018 7:45pm

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