I used Groupon for carpet steaming, and up graded. He left my outside water running whi...
GetHuman1134588's customer service issue with Groupon from September 2018
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Help with my Groupon issue
GetHuman1134588's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1134588 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1134588 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman1134588's own words
I was trying to get them to come back out and see the damage and if they could fix it. ... I used Groupon for carpet steaming, and up graded. He left my outside water running which burst my new hose. Huge mark left on rug and arm of chair. I paid $***. above Groupon * $**. tip. I called to discuss the issues and asked him to come back out and have a look to see if it could be cleaned. He blew me off and did nothing. Now I want all my money refunded. I have to purchase another hose and a new carpet! $***.***I would also like to send a bad review.
He left water running which wasn't found until * days later. My hose had burst. Large yellow stains left on arm of chair and on rug.
I want all the money paid to him refunded. Groupon $**. up sell $***. * tip $**.* Total $***.**
I have used Groupon many times. First time for this carpet steamer. I tipped him well and fed him!
Contacted the merchant. He said he would call me back. He has not responded.
I have an issue with Groupon too
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Sep 12th, 2018 7:45pm
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