GetHuman-sipsma's customer service issue with Groupon from July 2018
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I purchased a voucher for Fandango movie tickets, paid $** for a $** value. The voucher was used to purchase tickets to a movie recently, and the total paid did not equal the $** value. I assumed that the balance would remain on the voucher for an additional use. When I went to Fandango.com to purchase tickets for another movie, and entered the Groupon*Fandango code, I received a message that the code was no longer valid. In looking very closely at the very fine print on the voucher I discovered it does say "single time use". That was not known to me and that information should be provided to a consumer when the initial purchase is made. It makes no sense that the entire value of the voucher has to be used all at once since there are discount days at most theaters that can be taken advantage of. Had I been aware that this was a one time use voucher I most likely would not have purchased it. This is very disappointing. The redemption code is F**H-GBDA**-**fH. The email associated with this Groupon membership is *****@***.com.
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