Want Refund ASAP

GetHuman-srayhill's customer service issue with Groupon from July 2018

13 views | 39151 similar | 0 following
Help with my Groupon issue
GetHuman-srayhill's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-srayhill will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-srayhill can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-srayhill's own words
I was trying to make an appointment many times. This company NEVER responded. ... Bought groupon for: A Trusted Clean OC. Trying to make an appointment and they NEVER call me back! I want a refund asap. The coupon says I paid $**.** for Three Man Hours of House Cleaning. The code is: *******, it's *under the bar code. Would you please call me, ***-***-**** or if you can't reach me by phone, email me at: *****@***.com. Or how do I chat online? Your site seems to make it difficult to make contact. I used to be able to talk with person. I really hate the frustration trying to get help.*Thank you,*Shirley Rayhill
Looks like a scam. I have had too many bad experiences with Groupon. I do not feel like buying any other vouchers, coupons, etc. Same way for my daughter.
A refund asap.
I pay for and expect good service.
Tried too many times. Scammers.
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Groupon

A Trusted Clean OC
Customer service issue
Reported by GetHuman-srayhill
Jul 27th, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 39151 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-srayhill started working on this issue
Jul 27th, 2018 10:02pm
GetHuman-srayhill indicated the issue is not fixed yet.
Jul 27th, 2018 10:05pm
GetHuman-srayhill indicated the issue is not fixed yet.
Jul 29th, 2018 9:17am
GetHuman-srayhill indicated the issue is not fixed yet.
Jul 29th, 2018 9:48am
GetHuman-srayhill indicated the issue is not fixed yet.
Jul 29th, 2018 9:48am
GetHuman-srayhill indicated the issue is not fixed yet.
Jul 30th, 2018 7:12am
GetHuman-srayhill indicated the issue is not fixed yet.
Jul 30th, 2018 7:12am
GetHuman-srayhill indicated the issue is not fixed yet.
Jul 30th, 2018 7:28am
GetHuman-srayhill indicated the issue is not fixed yet.
Jul 30th, 2018 7:30am
GetHuman-srayhill indicated the issue is not fixed yet.
Jul 30th, 2018 7:45am

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