Want Refund ASAP

GetHuman-srayhill's customer service issue with Groupon from July 2018

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Help with my Groupon issue

GetHuman-srayhill's next move: try the Groupon help center again.

Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-srayhill will want to follow the link below to head to their help center. We will check on GetHuman-srayhill later to make sure it's all set or try to help escalate.

Groupon Help Center

Top Tip from another customer

Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.

The issue in GetHuman-srayhill's own words

I was trying to make an appointment many times. This company NEVER responded. ... Bought groupon for: A Trusted Clean OC. Trying to make an appointment and they NEVER call me back! I want a refund asap. The coupon says I paid $**.** for Three Man Hours of House Cleaning. The code is: *******, it's *under the bar code. Would you please call me, ***-***-**** or if you can't reach me by phone, email me at: *****@***.com. Or how do I chat online? Your site seems to make it difficult to make contact. I used to be able to talk with person. I really hate the frustration trying to get help.*Thank you,*Shirley Rayhill

Looks like a scam. I have had too many bad experiences with Groupon. I do not feel like buying any other vouchers, coupons, etc. Same way for my daughter.

A refund asap.

I pay for and expect good service.

Tried too many times. Scammers.

I have an issue with Groupon too

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Groupon

A Trusted Clean OC

Customer service issue

Reported by GetHuman-srayhill

Jul 27th, 2018 - 10 mons ago

I have an issue with Groupon too

Fixed

Seen by 13 customers so far

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Timeline

GetHuman-srayhill started working on this issue

Jul 27th, 2018 10:02pm

GetHuman-srayhill checked out Groupon's customer help center

Jul 27th, 2018 10:03pm

GetHuman-srayhill could not find anything useful at Groupon's customer help center

Jul 27th, 2018 10:03pm

GetHuman-srayhill could not find anything useful at Groupon's customer help center

Jul 27th, 2018 10:05pm