My name is kelly smyth *****@***.com*I booked to eat at aroma buffet dinner for * peopl...

GetHuman-onelovex's customer service issue with Groupon from July 2018

1 view
37297 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-onelovex's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-onelovex's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-onelovex will want to follow the link below to head to their help center. We will check on GetHuman-onelovex later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-onelovex's own words
My name is kelly smyth *****@***.com*I booked to eat at aroma buffet dinner for * people and booked reservation for ******** **.** *FE**CF*** and payed by visa*I also received a gift by anna smyth for a extra * people booked to eat ******** which i did not use on the day**Anna smyth had payed for * people on groupon also ****C*DEAF but anna did not book her reservation as yet**Anna smyth barcode was scanned at this restarant by mistake from my phone she had not booked hers yet*But know is stating her barcode is used on Groupon she has not yet booked reservation*Which she is trying to book *There is £** voucher for * people dinner that has not been used i have sent over infomation that aroma buffet had sent and emailed it to you he says you can see on your system which vouchers have been used and this is all he could send me*Please can i be tefunded knd regards
GetHuman-onelovex did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-onelovex fixed the problem
We are waiting for GetHuman-onelovex to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-onelovex fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-onelovex
Jul 23rd, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 37297 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman-onelovex started working on this issue
Jul 23rd, 2018 3:36pm