I booked a hotel with Groupon. Checked in July **nd at *:**pm the hotel wasn’t anything...

GetHuman906961's customer service issue with Groupon from July 2018

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The issue in GetHuman906961's own words
I booked a hotel with Groupon. Checked in July **nd at *:**pm the hotel wasn’t anything like the pictures or the online reviews. This motel looked like drug transactions were taking place, and that people lived in the rooms instead of being guest. Also the motel is currently under construction, so it’s unacceptable for people to stay there during this transition. I complained to the front desk, he offered me a room on the fourth floor, that was remodeled, well I was greater with a piece of wood with open nails coming from it at the door. Along with the lady sitting outside with her chair( almost sure she lives here) talking loudly smoking a cigarette. Oh did I mention the caution tape that is blocking out parking spaces. Also the over flowing dumpster that has a ton of old furniture outside. The lizards that are running rapid and the large traps that are right outside your door. This place should be shut down ASAP. Is wasn’t expecting the W but I was expecting a clean safe environment for myself and my four year old son.
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Groupon

Customer service issue
Reported by GetHuman906961
Jul 23rd, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 1 customer so far
Similar issue to 37193 others
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Timeline
GetHuman906961 started working on this issue
Jul 23rd, 2018 2:24am