I need to cancel my order ********** with hellofresh. *i read carefully the coupon and...

GetHuman-malquraf's customer service issue with Groupon from June 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-malquraf will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-malquraf can let us know if they help or not.
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-malquraf's own words
I need to cancel my order ********** with hellofresh. *i read carefully the coupon and only said not valid for veggie. i said i am ok because i eat meat. after i purchased the order i found out that hellofresh menu for this week doesnot offer wheat free. i called the customer services to cancel the delivery for this week or rescheduling for other day. they asked me to choose a date i searched through menu for following till july ** have no option for gluten free and main ingredient in recipes are wheat. the customer services cancel my order and they told me i can contact Groupon for getting refund. for your information some of weeks in past months they offer some recipes have wheat free. the company are not willing to make options for me so i am asking for refund.

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Groupon

Customer service issue
Reported by GetHuman-malquraf
Jun 23rd, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 27155 others
0 customers following this
Items needed
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Timeline

GetHuman-malquraf started working on this issue
Jun 23rd, 2018 11:39pm
GetHuman-malquraf indicated the issue is not fixed yet.
Jun 24th, 2018 12:48am

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