My deal with Groupon still has NOT BEEN RE RESO

GetHuman-deanlawr's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman-deanlawr's own words
I had purchased a bracelet for my sister as gift or her birthday, how ever though when I had updated my mailing address, was not updated. My New Address is *** Pleasant St, Providence Rhode Island *****. I have tried endless times to reach out to your great company, but until now not successful. My name is Mr. James L. Dean as stated on my Washington Trust Card. Please have some call me to let me know if this issue has been addressed an corrected. Again my telephone number is ***-***-**** by the way Gourmet house deal as always the best, took my father there for lunch for Father's day an his Birthday. Groupon you just know what an how to make your Groupon customer's very pleased. Thank you ,sincerely James D
BEEN a groupon customer for a number of years this is not good service!

GetHuman-deanlawr did not yet indicate what Groupon should do to make this right.

How GetHuman-deanlawr fixed the problem
This was an issue that had me not very happy but luckily I was able to contact them through several emails but did not realize what I actually did not do was called them it as a Huge relife when I actually was able to speak to one of the nicest representative's I had ever spoken with. They are very genuine when they say that they wanted o help me, an I actually got a reduced price on the Groupon I had ordered. Groupon had went the distance to insure that I was completely Satisfied with helping me resoliving my issue. Hang in there fellow Groupon members Patient's is the key to getting the issues resolved. James
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Groupon

Customer service issue
Reported by GetHuman-deanlawr
Jun 22nd, 2018 - 3 years ago
Fixed
GetHuman-deanlawr shared how to fix
Seen by 11 customers so far
Similar issue to 26551 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-deanlawr started working on this issue
Jun 22nd, 2018 3:06pm
GetHuman-deanlawr indicated the issue is not fixed yet.
Jun 22nd, 2018 8:38pm
GetHuman-deanlawr indicated the issue is not fixed yet.
Jun 22nd, 2018 8:39pm
GetHuman-deanlawr indicated the issue is not fixed yet.
Jun 22nd, 2018 8:49pm
GetHuman-deanlawr indicated the issue is not fixed yet.
Jun 22nd, 2018 8:59pm
GetHuman-deanlawr indicated the issue is not fixed yet.
Jun 22nd, 2018 8:59pm
GetHuman-deanlawr indicated the issue is not fixed yet.
Jun 24th, 2018 4:24am
GetHuman-deanlawr confirmed the issue is fixed. Hooray!
Jun 26th, 2018 10:15pm