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I purchased a Groupon voucher *--**** * weeks ago, to get highlights and a...

GetHuman803707's customer service issue with Groupon from June 2018

11 views | 25704 similar | 1 following

Help with my Groupon issue

GetHuman803707's next move: find and follow the right step-by-step guide.

Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman803707 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman803707 can let us know if they help or not.

Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Shipment Is Missing?

If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center

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Before contacting them, items GetHuman803707 may need:

Name on account, Email on account, and Billing address

Top Tip from another customer

Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.

The issue in GetHuman803707's own words

I purchased a Groupon voucher *****-******-****** * weeks ago, to get highlights and a cut from *A Salon in Charlotte NC . The contact is Michelle Owens who is the stylist for this voucher. I have tried numerous times to call her, and her mailbox is always full. Then I tried to call the A Salon, and they said they had nothing to do with her, it's an individual groupon. She finally responded after * weeks and said she could do my hair in the next few weeks, when I told her when again she never responded. I told her that I really needed to get my hair done and I needed to hear from her. So as of today no response. This is not right and I would like my money back of $** on this groupon voucher. Please contact me on my cell at **** *** ****, or at *****@***.com. Thank you.**Christa Nigito

GetHuman803707 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue

Reported by GetHuman803707

Jun 20th, 2018 - 3 years ago

I have an issue with Groupon too

Not resolved

Seen by 11 customers so far

Similar issue to 25704 others

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Timeline

GetHuman803707 started working on this issue

Jun 20th, 2018 4:40pm

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Jun 20th, 2018 4:41pm

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I purchased a Groupon voucher *****-******-****** * weeks ago, to get highlights and a...