I bought a massage package on Groupon on May **th. I have contacted the business multi...

GetHuman741735's customer service issue with Groupon from June 2018

488 similar
1 following
Help with my Groupon issue
How did GetHuman741735 do it?
Waiting to hear how GetHuman741735 fixed the problem to share with other customers.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman741735's own words
I bought a massage package on Groupon on May **th. I have contacted the business multiple times by phone, they have no website to schedule an appointment, just a facebook page. It seems to be a cell phone number and the lady has only answered twice. The first time, she was very rude. The second time she said she was not at work, even though it was during her business hours and she is the only one that works there. Both times she answered she just said "hello," so I wasn't sure if I had the right number at first. Both times she said she would call me back to schedule an appointment. I made sure she had my number. It has been a few days now and she still has not called me back. I would like a refund, or Groupon credit, so I can buy another package with a different company.
GetHuman741735 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman741735 fixed the problem
We are waiting for GetHuman741735 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman741735 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman741735
Jun 2nd, 2018 - 6 mons ago
I have an issue with Groupon too
Seen by 5 customers so far
Similar issue to 488 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman741735 started working on this issue
Jun 2nd 8:28am
GetHuman741735 confirmed the issue is fixed. Hooray!
Jun 2nd 9:38am