I was in the process of buying coupons to use at Marsh Creek Water Sports. While my cr...

GetHuman-spicerdu's customer service issue with Groupon from May 2018

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The issue in GetHuman-spicerdu's own words
I was in the process of buying coupons to use at Marsh Creek Water Sports. While my credit card was processing, I realized that the credit card on file had expired. After updating the card on file, I now can not make the purchase because the system tells me I have already exceeded the amount of purchases I'm allowed to make. BUT I HAVEN'T MADE ANY PURCHASE AT ALL BECAUSE MY CARD DIDN'T GO THROUGH! I have tried going through the app in order to have someone from the company call me but after filling out all the necessary information, the link to place the request is INACTIVE. TOTALLY UNPROFESSIONAL! I even went to the Facebook page and sent several messages. Nobody will contact me! I've spent over an hour trying to buy this as a gift to my husband and I regret every minute I have spent using Groupon. Not worth the savings!
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Customer service issue
Reported by GetHuman-spicerdu
May 25th, 2018 - 8 mons ago
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GetHuman-spicerdu started working on this issue
May 25th, 2018 3:37pm