Groupon * LLG-JR**-F*ML-V*PB-RT*M*Redemption code: moii-x*il-hdwp*Robert B Pletka...

GetHuman709404's customer service issue with Groupon from May 2018

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman709404's own words
Groupon * LLG-JR**-F*ML-V*PB-RT*M*Redemption code: moii-x*il-hdwp*Robert B Pletka**** *th Ave S, Apt ****Seattle, WA ******cell phone: ***-***-*****e-mail: *****@***.com**I accidently clicked on the link to the Canadian website for this purchase, yesterday ********* When I went to redeem the groupon, it said that payment could not be accepted from my states location.*I am unable to complete the transaction. There are * options on how I want to solve this:**!) Please Refund back the purchase effective from my discover card which was billed for $**.** plus .** cent plus .** cent or $**.**. Once that is done, I will repurchase the groupon properly from the United States website.***) I issue me a credit for $**.** toward the purchase of the same item (Viamedex DNA ancestral and DNA predisposition assessment test. I e-mailed yesterday and asked for instructions on how to solve this and have not heard back. If you can't respond within ** hours, could you just go ahead a refund my card accordingly in option * and I will redo the groupon myself on the United States website.**Please let me know asap **Regards, **Robert Pletka
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Groupon

Customer service issue
Reported by GetHuman709404
May 22nd, 2018 - 6 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman709404 started working on this issue
May 22nd 9:28pm