I would like to get a refund on Steam Carpet * U groupon. I scheduled an appointment a...

GetHuman708719's customer service issue with Groupon from May 2018

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535 similar
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1 following
Help with my Groupon issue
GetHuman708719's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman708719 will want to follow the link below to head to their help center. We will check on GetHuman708719 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman708719 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman708719's own words
I would like to get a refund on Steam Carpet * U groupon. I scheduled an appointment and when the carpet cleaners came, they will not honor my groupon and instead wanted to charge me an exorbitant amount. This was unacceptable service. I messed up my plans for the day and I bought the groupon to save money and felt I was tricked by the vendor*company. I will not deal with this company ever again. My Groupon Number is: LG-BYGY-PPMR-CKWV-**X*. My bar code is *******.**I cannot access my groupon account. I've been trying for the past hour. It states my password was incorrect. When I had it reset, it won't update and kept asking to click on Recaptchak whatever that I don't see at all on the screen. It's so frustrating!**Hope you can help me.
GetHuman708719 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman708719
May 22nd, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 535 others
1 customer following this
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Timeline
GetHuman708719 started working on this issue
May 22nd 6:39pm
GetHuman708719 shared this issue with others over email
May 22nd 6:40pm