Hi Support Team, **I purchased a Groupon on May **th, **** for ifixit*u for an iPhone...
GetHuman745875's customer service issue with Groupon from June 2018
Help with my Groupon issue
GetHuman745875's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman745875 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman745875 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman745875's own words
Hi Support Team, **I purchased a Groupon on May **th, **** for ifixit*u for an iPhone * screen repair. I contacted the email address in the Groupon to schedule an appointment and after several days they responded saying please send the location you would like to go to, times and dates you are available and your voucher number to schedule an appointment. **I sent may times and dates throughout out the month of June and they responded saying they have an influx of clients and cannot serve anyone moving forward. They said a refund would be provided, but nothing was provided and they marked my Groupon as redeemed on May **st. **My username for my Groupon account is *****@***.com. I can share screen shots of the email conversation as well**Obviously I have not used my Groupon and still need to fix my cracked iPhone * screen. Can you please help me credit my Groupon account so I can purchase a different voucher from a different company? **Thanks, *Michelle
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