Hi Support Team, **I purchased a Groupon on May **th, **** for ifixit*u for an iPhone...

GetHuman745875's customer service issue with Groupon from June 2018

Help with my Groupon issue
Hi Support Team, **I purchased a Groupon on May **th, **** for ifixit*u for an iPhone * screen repair. I contacted the email address in the Groupon to schedule an appointment and after several days they responded saying please send the location you would like to go to, times and dates you are available and your voucher number to schedule an appointment. **I sent may times and dates throughout out the month of June and they responded saying they have an influx of clients and cannot serve anyone moving forward. They said a refund would be provided, but nothing was provided and they marked my Groupon as redeemed on May **st. **My username for my Groupon account is *****@***.com. I can share screen shots of the email conversation as well**Obviously I have not used my Groupon and still need to fix my cracked iPhone * screen. Can you please help me credit my Groupon account so I can purchase a different voucher from a different company? **Thanks, *Mic****e
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman745875
Jun 3rd, 2018 - 22d ago
I have an issue with Groupon too
Fixed
Seen by 8 customers so far
Similar issue to 493 others
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Timeline
GetHuman745875 started working on this issue
Jun 3rd 8:09pm
GetHuman745875 indicated the issue is not fixed yet.
Jun 3rd 9:17pm
GetHuman745875 indicated the issue is not fixed yet.
Jun 4th 6:04pm