When I pull up My Groupns I am not seeing one of the Groupons I purchased. On May...

GetHuman744143's customer service issue with Groupon from June 2018

Help with my Groupon issue
When I pull up My Groupns I am not seeing one of the Groupons I purchased. On May **, **** I purchsed a Groupn to the Amish Theater for $** and on May **th I purchased another of the same Groupon, only I got it for $** (**% off). The only one that is printable is the purchase from May **th. Then while searching when and where I paid for both purchases, I discovered I was charged twice for the $** purchase. The reference numbers on my bank account for the two $** Groupns are *******GT*SGGFDGE and *******GR*SDGDM*M. The $** charge shows up on my Comenity MasterCard, yet when I go into my Groupon account the only printable one is one of the $** charges. Hopefully someone can help me get this straightened out. In the long run, what I should end up with is one $** purchase and one $** purchase and printable vouchers for both. Thank you.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman744143
Jun 3rd, 2018 - 22d ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 488 others
0 customers following this
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Timeline
GetHuman744143 started working on this issue
Jun 3rd 1:37am
GetHuman744143 indicated the issue is not fixed yet.
Jun 3rd 1:00pm
GetHuman744143 indicated the issue is not fixed yet.
Jun 6th 10:38am