I just gotten my card and made an account with green dot. I deposited $** on there and...

GetHuman5843621's customer service issue with Green Dot from March 2021

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The issue in GetHuman5843621's own words
I just gotten my card and made an account with green dot. I deposited $** on there and went to make a purchase and it was declined. I went to look at the app and it won't even let me log in and states that "my account is blocked and under further review.". I called the number on the back of the card and it just keeps me on hold... constantly! I can't get ahold of anyone to help me and when I emailed them with my ID...still no response! I need that money off the card like...forever ago. Please help, I'm super desperate!

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Green Dot

Customer service issue
Reported by GetHuman5843621
Mar 15th, 2021 - 5 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 37989 others
0 customers following this

Timeline

GetHuman5843621 started working on this issue
Mar 15th 2:33am