My account password and I know my account username but it sent a verification code to t...

GetHuman5607689's customer service issue with Green Dot from January 2021

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The issue in GetHuman5607689's own words
My account password and I know my account username but it sent a verification code to two accounts I cannot access the phone number or the email to get a verification code to access my account I do not have my card at the time I was going to go in and transfer funds through the online account which I know my username and password but the verification process I need to change hopefully I can get some be on the line to change my email and my phone number so I can access my funds

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Green Dot

Customer service issue
Reported by GetHuman5607689
Jan 2nd, 2021 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 28754 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman5607689 started working on this issue
Jan 2nd 2:11am

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